Thank you for your request

Our team has received your details and will follow up soon

Reference ID

Garden-Request 2026

Your service progress

Inquiry received

Within 1 business day

Our team has your request and will review it shortly

Completed

Team review

Within 2 business days

Specialist assigns the request for a detailed look

Completed

Personal follow-up

Within 2-3 business days

We contact you for clarification or confirmation on services

In review

Scheduling phase

Mutually arranged date

Once confirmed, we’ll coordinate timing to fit your needs

In progress

On-site visit

Scheduled service day

Our gardener arrives and begins your requested work

In progress

Next steps

A member of our team will reach out to confirm details, answer questions, or discuss your specific gardening needs.

Most requests move forward within 5 business days

Need more help?

Our customer care is available to assist at any point in the process

Use your reference ID for all follow-ups with our support team